K G Karmakar: Development Banking

Managing Director, NABARD

Given away by the hands of Dr C Rangarajan, Hon’ble Chairman, Economic Advisory Council to the Prime Minister on this 25th Day of March 2011 at New Delhi

With 13,363 branches, 25,000 ATMs and over 200,000 employees, the State Bank of India is India’s largest commercial bank with one of the largest core-banking installations worldwide. SBI recognised technology as a tool to make it more customer-focused, to ensure customer retention and to enhance customer acquisition. None other than its Chairman O P Bhatt has motivated this focus at the State Bank of India. The bank has applied technology to have a competitive edge over the private banks, make operations more efficient, to reach the unbanked and spur economic growth. Team Skoch has observed O P Bhatt since 2004 – when he was Chief General Manager, North East.

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