State of Assam: Citizen Services Delivery

Mr Tarun Kumar Gogoi, Honourable Chief Minister, Assam receiving the Skoch Challenger Award for Citizen Services Delivery conferred on State of Assam from Mr. Montek Singh Ahluwalia, Deputy Chairman, Planning Commission

The unique “Government at the Doorstep” project of the government of Assam clubbed with computer kiosks set up under a project called “Aamar Seva” are efficiently delivering government services related to the DCs office in a much more convenient fashion. The impact becomes even more pronounced in remote areas like Majuli where the Mishing tribals ordinarily would need to trudge a two day journey to Jorhat and back to get even basic government services. Significant improvement is seen even in the Sales Tax Computerisation project. Jallukbari, a sales tax gate near Guwahati featured as the most corrupt sales tax gate in the country on national news about a year back is today a model of efficiency and citizens report a major reduction in instances of corruption.

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